Countertop

Support

Need help or have an idea? Email [email protected] and we'll answer within two business days.

Common questions

How do I save a recipe from TikTok or Instagram?
In TikTok or Instagram, tap Share, then choose Countertop. If you don't see it, tap More and turn Countertop on. Countertop reads the recipe from the post's caption. If a recipe is only spoken in a video, add a screenshot or paste the steps.

How do I share our grocery list?
In Countertop, open Settings, then iCloud & Household, then Share Plan & Grocery List. Send the invitation by Messages or Mail. Everyone needs to be signed in to iCloud.

Why don't my Apple Watch alarms vibrate silently?
Silent alarms need Wrist Detection and a passcode turned on for your watch, and Countertop Plus.

How do I cancel Countertop Plus?
Open the Settings app, tap your name, then Subscriptions, then Countertop. Cancel at least 24 hours before your renewal date.

How do I restore a purchase?
In Countertop, open Settings, then Countertop Plus, then Restore Purchases.

How do I delete my data?
In Countertop, open Settings, then Privacy & Data, then Delete Account and All Data.